How to Create & Link mygov Account?

Guide to Connecting Your MyGov & Navigating MyGov Features

In today’s digital age, managing your government services and financial affairs has become more accessible than ever through the MyGov platform. One of the essential aspects of MyGov is the ability to link various government services, such as Medicare and Centrelink, to your account, simplifying your life with easy access to critical information. In this article, we will provide you with a step-by-step guide on how to link Medicare to MyGov, address common issues, and explore other key features of MyGov.

Why Can’t I Link My Medicare to MyGov?

Before we delve into the process, let’s address a common question: “Why can’t I link my Medicare to MyGov?” There could be several reasons for this issue, including incomplete or incorrect personal information. To resolve this, ensure your details with Medicare are up to date. If the issue persists, contact the Medicare helpline for assistance.

How to Link Medicare to MyGov?

Create a MyGov Account: If you haven’t already, start by creating a MyGov account. We’ll guide you through this process later in the article.
Log In to MyGov: Once your account is set up, log in to MyGov using your username and password.
Add a Service: From the MyGov dashboard, click on “Services” and select “Link your first service.”
Select Medicare: Choose “Medicare” from the list of available services.
Enter Your Details: You’ll be prompted to enter your Medicare card details, including your card number and reference number. Make sure the information matches what’s on your Medicare card.
Verify Your Identity: Follow the prompts to verify your identity, which may include answering security questions or receiving a verification code via SMS or email.
Link Successfully: Once verified, your Medicare account will be linked to MyGov, giving you access to important Medicare services and information.

How to Link Centrelink to MyGov?

Log in to your MyGov account.
Select “Services” and click on “Link a service or business.”
Choose “Centrelink” and follow the on-screen instructions to link your Centrelink account.

How to Create a MyGov Account?

Visit the MyGov website (
Click on “Create an account.”
Follow the prompts to provide your personal information and create a username and password.
Verify your identity as instructed.


How to Set Up a MyGov Account?

Once your account is created, log in to MyGov and customize your profile by adding services, updating contact details, and setting preferences.

How to Find Your Tax File Number on MyGov?

Your Tax File Number (TFN) is not available on MyGov. Retrieve it from your tax records, your employer, or the Australian Taxation Office (ATO).

How to Do a Tax Return on MyGov?

To lodge a tax return on MyGov, link the ATO service, and follow the prompts to complete and submit your return online.

How to Get a Group Certificate From MyGov?

Group certificates, now known as income statements, can be accessed by linking the ATO service on MyGov and navigating to the “Income Statements” section.

Where to Find Your Child’s CRN Number on MyGov?

The Child’s Customer Reference Number (CRN) is usually available on any correspondence from Centrelink. If not, contact Centrelink for assistance.

How to Get an Income Statement from MyGov?

Link the ATO service on MyGov and navigate to the “Income Statements” section to access and download your income statement.

How to Download a Payment Summary from MyGov?

Payment summaries can be obtained by linking the ATO service and accessing the “Payment Summaries” section.


MyGov is a powerful tool that streamlines your access to vital government services, including Medicare, Centrelink, and the Australian Taxation Office. By following the steps outlined in this guide, you can easily link Medicare to MyGov and take advantage of the numerous features the platform offers, from managing your income statements to filing your taxes efficiently. Stay organized and connected with MyGov, making your interaction with government services more convenient than ever.

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